Using the Plan FAQs

How does the LM HealthWorks Plan work?
Do I need to select a primary care doctor?
If I need to see a specialist, what should I do?
How do I find out if my doctor is in the network?
What happens if my current doctor is not in the LM Healthworks Plan network?
Do I need to follow certain rules to receive out-of-network care?
What do I say if my doctor’s office asks what my copay is?
What is the annual deductible?
Is there a separate deductible for each covered dependent?
Does the deductible vary from year to year?
What is coinsurance?
What services are considered preventive care?
Under the plan, am I required to pre-certify a hospital stay?
Do I get an Explanation of Benefits (EOB) under the plan?
What services are covered under the plan?
What’s the Aetna member website? How can I access it?
How does this new plan promote employee health and wellness?
If I meet my deductible in the last three months of the year, does my deductible carry over into the following year?
What levels of coverage are available under the LM HealthWorks Plan?
I want to schedule a routine exam and would like to know what services are included. Do I need to explain my routine benefits to my provider?
If a member satisfies the annual deductible or OOP maximum under the LMHW Plan for actives, then switches to the retiree LMHW Plan mid-year, do they start fresh under the retiree LMHW Plan, would they need to satisfy the deductible and OOP maximum as if starting from scratch?
Why did Lockheed Martin add an out-of-pocket maximum to the LM HealthWorks prescription drug benefit?
I lost my plastic ID card. How do I get a new one?
I don’t have a smartphone. Is there an alternative to the digital ID card?

FAQ Categories

Using the Plan FAQs