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Teladoc FAQs
What is Teladoc Health?
Why should I use Teladoc Health rather than going to the Urgent Care clinic or the emergency room?
Can I refill a prescription through a Teladoc Health physician?
How do I use Teladoc Health?
Can I use a Teladoc Health doctor as my Primary Care Physician (PCP)?
I really liked the Teladoc Health physician I had on a previous call. How do I request a specific doctor on Teladoc?
Why won’t Teladoc Health allow me to do a video consult?
Will any of my Teladoc Health consult information be shared? If so, with whom?
Can I use my HealthFund credits on Teladoc Health?
I had a Teladoc Health consultation earlier today and the physician said he was sending a prescription to my local pharmacy. How do I know when to pick it up?
Your Health Plan
Basics of the Plan
How the Plan Works
How to Seek Care
Help and Information
Medical Transition of Care
Glossary of Terms
2023 Benefits Summary
2022 Benefits Summary
Summary Plan Description
Your Health Information: Safe and Private
Other Benefits
Vision Coverage
Dental Coverage
Flexible Spending Accounts
Disability Benefits
Life and Special Accident Insurance Plans
Business Travel Accident Insurance
Mission: Health
Programs to Keep You Healthy
Mental Health/Substance Abuse
Tobacco Cessation
24/7 Work-Life Support, Resources & Information
Virgin Pulse Physical Activity Program
Flu Shots
RealAge Test
Preventive Care
Convenience Care
Teladoc Health
Nurse Advice Line
The Wellness Centers, Operated by Premise Health
Retail Clinics
One-on-One Support
Care Coordination and Support
Health Coaching
Condition Management
Maternity Management
Member Outreach
Take Action
Make Better Health Happen
HealthFund Healthy Actions
2023 Healthy Actions
2022 Healthy Actions
How to Register with the Aetna member website
Using Plan Resources
Register Now!
Find a Doctor
Personal Health Record
Understanding Claims
Cost of Care Tools
Prescription Drugs
Best in Class Resources
Enrolling
Qualifying Life Events
Dependent Eligibility Requirements
Help and Information
FAQs